Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  commodities in range $0 - $50 (40)

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                  62 results

                  price Range:

                  $51 - $100

                  price Range:

                  $501 - Above
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                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO CLASSIC SCRIPT FENDER BADGE KIT - MATTE BLACK

                  BRONCO CLASSIC SCRIPT FENDER BADGE KIT - MATTE BLACK

                  SKU: M1447BSMB

                  $60.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2022-2025 Black Floor Liners 3rd Row for Vehicles with Bucket Seats

                  Explorer 2022-2025 Black Floor Liners 3rd Row for Vehicles with Bucket Seats

                  SKU: NB5Z7813086AA

                  $100.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO REAR EMBLEM - MATTE BLACK

                  BRONCO REAR EMBLEM - MATTE BLACK

                  SKU: M1447BRMB

                  $80.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 All-Weather 3rd Row Bench Seat Floor Mat

                  Explorer 2020-2025 All-Weather 3rd Row Bench Seat Floor Mat

                  SKU: LB5Z7813182BA

                  $100.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Battery Jump Start Kit - GENIUS2

                  Battery Jump Start Kit - GENIUS2

                  SKU: VJL3Z10A765ES

                  $65.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 62 results