Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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76 results

price Range:

$51 - $100

price Range:

$101 - $200

Trailer Tow Wiring Kit

Trailer Tow Wiring Kit

SKU: FT1Z15A416A

$140.00

Explorer 2011-2015 Aeroskin® Hood Protector, Smoke by Husky Liners®

Explorer 2011-2015 Aeroskin® Hood Protector, Smoke by Husky Liners®

SKU: VBB5Z16C900C

$89.00

Explorer 2016-2017 Rear Bumper Protector

Explorer 2016-2017 Rear Bumper Protector

SKU: GB5Z17B807A

$100.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

ECCO Back Up Reverse Alarm

ECCO Back Up Reverse Alarm

SKU: VAC3Z14N137A

$105.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

...

73 - 76 of 76 results