Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

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                  Number of Black commodities (10)

                  Number of Gray commodities (3)

                  Number of Genuine Ford Accessory commodities (26)

                  Number of Ford Performance commodities (20)

                  Number of Yakima commodities (9)

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                  Number of Bike commodities (5)

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                  commodities in range $0 - $50 (45)

                  commodities in range $51 - $100 (30)

                  commodities in range $101 - $200 (34)

                  commodities in range $201 - $500 (53)

                  commodities in range $501 - Above (38)

                  87 results

                  price Range:

                  $101 - $200

                  price Range:

                  $201 - $500
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                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $429.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: DL3Z19A361A

                  $245.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

                  Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

                  SKU: JL1Z7813300FA

                  $125.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition EL 2009-2017 Cargo Area Liner

                  Expedition EL 2009-2017 Cargo Area Liner

                  SKU: 7L1Z6111600BA

                  $130.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Bike Carrier Hitch Swing Adaptor

                  Yakima Bike Carrier Hitch Swing Adaptor

                  SKU: VKB3Z7855100N

                  $429.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Floor Mats, Carpeted, 60 oz., 4-pc Set, Black

                  Expedition 2025, Floor Mats, Carpeted, 60 oz., 4-pc Set, Black

                  SKU: SL1Z7813086AB

                  $280.00

                  Shipping: Ships by Sep 7
                  Dealer Pickup: Not Available
                  Add to Cart
                  Expedition 2025, Reversible Cargo Mat

                  Expedition 2025, Reversible Cargo Mat

                  SKU: SL1Z7813046AA

                  $210.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland Roof Rail Mounted Camping Shower

                  Overland Roof Rail Mounted Camping Shower

                  SKU: VNB3Z99000C38B

                  $319.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
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