Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  155 results
                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  SKU: M1840FP

                  $20.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit With Ford Oval

                  First Aid Kit With Ford Oval

                  SKU: VNK4Z19F515AB

                  $49.00

                  Shipping: Ships by Sep 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2024 All-Weather 3rd Row Floor Mat

                  Expedition 2018-2024 All-Weather 3rd Row Floor Mat

                  SKU: JL1Z7813182AA

                  $100.00

                  Shipping: Ships by Sep 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Locking Hitch Pin for 2" Receivers

                  Locking Hitch Pin for 2" Receivers

                  SKU: VML3Z19A326A

                  $25.00

                  Shipping: Ships by Sep 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2020-2024 Cargo Area Protector

                  Expedition 2020-2024 Cargo Area Protector

                  SKU: LL1Z6111600AA

                  $170.00

                  Shipping: Ships by Sep 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Cross Bars 2pc Set

                  Cross Bars 2pc Set

                  SKU: JL1Z7855100AB

                  $175.00

                  Shipping: Ships by Sep 11
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10C744AS

                  $29.00

                  Shipping: Ships by Sep 11
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD TOTAL CARE CLEANING KIT

                  FORD TOTAL CARE CLEANING KIT

                  SKU: MFPPCLEAN3

                  $125.00

                  Shipping: Ships by Sep 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2020-2024 Extended Length Cargo Area Liner

                  Expedition 2020-2024 Extended Length Cargo Area Liner

                  SKU: LL1Z6111600BA

                  $170.00

                  Shipping: Ships by Sep 11
                  Pickup: Free at Dealer
                  Add to Cart
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                  10 - 18 of 155 results