Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

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                  Number of Black commodities (3)

                  Number of Ford Performance commodities (23)

                  Number of Genuine Ford Accessory commodities (7)

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                  commodities in range $0 - $50 (29)

                  commodities in range $51 - $100 (11)

                  commodities in range $101 - $200 (10)

                  commodities in range $201 - $500 (18)

                  commodities in range $501 - Above (11)

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                  40 results

                  price Range:

                  $0 - $50

                  price Range:

                  $501 - Above
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                  Ford Performance Carbon Fiber and Stainless Steel Keychain

                  Ford Performance Carbon Fiber and Stainless Steel Keychain

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  SKU: M1828SS304C

                  $40.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Black Stainless Steel

                  Ford Performance License Plate Frame-Black Stainless Steel

                  SKU: M1828SS304BK

                  $40.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch 2 5/16" Ball 1" Shank

                  Trailer Hitch 2 5/16" Ball 1" Shank

                  SKU: BL3Z19F503A

                  $35.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Interior Cleaning Kit

                  Ford Interior Cleaning Kit

                  SKU: MFPPCLEAN1

                  $30.00

                  ARB Jack

                  ARB Jack

                  SKU: M1830JACK

                  $875.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2021 Ford Performance Banner

                  Mustang 1964-2021 Ford Performance Banner

                  SKU: M1827FP

                  $33.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Logo Stainless Steel Badge

                  Ford Performance Logo Stainless Steel Badge

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

                  PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

                  SKU: 302700

                  $6.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
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                  19 - 27 of 40 results