Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (5)

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                  67 results

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                  Escape 2020-2026 Thule HD Cross Bar System With Flush Rails

                  Escape 2020-2026 Thule HD Cross Bar System With Flush Rails

                  SKU: VLV4Z7855100A

                  $779.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  SKU: M1012BSB

                  $42.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $1,198.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2026 Thule Roof Rack & Cross Bar System With Bare Roof

                  Escape 2020-2026 Thule Roof Rack & Cross Bar System With Bare Roof

                  SKU: VLV4Z7855100B

                  $779.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Voxx Portable Rear Seat Entertainment

                  Voxx Portable Rear Seat Entertainment

                  SKU: VM1PZ10E947A

                  $1,019.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Flat Splash Guards Rear Pair

                  Flat Splash Guards Rear Pair

                  SKU: XF2Z16A550AC

                  $35.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2026 Yakima Clamp-On Cross Bars for Naked Roof

                  Escape 2020-2026 Yakima Clamp-On Cross Bars for Naked Roof

                  SKU: VLJ6Z7855100A

                  $909.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by Sep 9
                  Pickup: Free at Dealer
                  Add to Cart
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