Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

                  Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

                  SKU: M2DZ9945026A

                  $105.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronco 66, Opaque White Ink Spare 32inch Tire Cover

                  Bronco 2021-2025 Bronco 66, Opaque White Ink Spare 32inch Tire Cover

                  SKU: M2DZ9945026B

                  $105.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 UVS100 Custom Sunscreen

                  Bronco 2021-2025 UVS100 Custom Sunscreen

                  SKU: VM2DZ78519A02A

                  $109.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021+ Black Grille Lettering Overlay Kit

                  Bronco 2021+ Black Grille Lettering Overlay Kit

                  SKU: M1447BLMB

                  $110.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  SKU: KB3Z14A626B

                  $125.00

                  + $56.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021+ Ford Performance Fill Plate Kit

                  Bronco 2021+ Ford Performance Fill Plate Kit

                  SKU: M1613208B

                  $110.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered By Ford Performance Black Badge

                  Powered By Ford Performance Black Badge

                  SKU: M16098PBFPB

                  $125.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Ford TG Stamping, Opaque White Ink Spare 32 inch Tire Cover

                  Bronco 2021-2025 Ford TG Stamping, Opaque White Ink Spare 32 inch Tire Cover

                  SKU: M2DZ9945026E

                  $105.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molle Grate System for Swing Gate

                  Bronco 2021-2025 Molle Grate System for Swing Gate

                  SKU: VM2DZ54407B00A

                  $119.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
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