Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 Badlands 17x8.0" Beadlock Wheel Kit

                  Bronco 2021-2023 Badlands 17x8.0" Beadlock Wheel Kit

                  SKU: M1007DC17B

                  $725.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 M210 Front Drive Unit 4.70 Ratio

                  Bronco 2021-2023 M210 Front Drive Unit 4.70 Ratio

                  SKU: M3002470BF

                  $2,025.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Sinister Bronze 17"x8.0" Wheel Kit

                  Bronco 2021-2023 Sinister Bronze 17"x8.0" Wheel Kit

                  SKU: M1007KP1780BRN

                  $1,635.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER FLARES-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER FLARES-GLOSS

                  SKU: M16268BG

                  $9,650.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  SKU: M1007KM1785KMB

                  $1,875.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO SHOCK GUARD SKID PLATES - PAIR

                  BRONCO SHOCK GUARD SKID PLATES - PAIR

                  SKU: M2500SG

                  $220.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2024 BRONCO B & C BOW BRACE KIT

                  2022-2024 BRONCO B & C BOW BRACE KIT

                  SKU: M20201CBBK

                  $1,040.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO RAPTOR FUEL TANK SKID PLATE

                  BRONCO RAPTOR FUEL TANK SKID PLATE

                  SKU: M5018BRF

                  $395.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO RAPTOR 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  BRONCO RAPTOR 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603BR30

                  $850.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
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