Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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$501 - Above

Overland Exterior Area Lighting and Speaker

Overland Exterior Area Lighting and Speaker

SKU: VNL1Z18D906A

$549.00

Yakima Roof Top 2 Person HD Tent

Yakima Roof Top 2 Person HD Tent

SKU: VM1PZ99000C38A

$2,199.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Overland 180 Degree Driver's Side Awning

Overland 180 Degree Driver's Side Awning

SKU: VN1PZ99000C38A

$919.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Bronco Sport 2021-2025 TufSkinz Cactus Gray Grille Letters

Bronco Sport 2021-2025 TufSkinz Cactus Gray Grille Letters

SKU: VN1PZ9942528AF

$49.00

Shipping: Ships by Sep 19

Pickup: Free at Dealer

Add to Cart

Bronco Sport 2021-2025 TufSkinz Velocity Blue Grille Letters

Bronco Sport 2021-2025 TufSkinz Velocity Blue Grille Letters

SKU: VN1PZ9942528AC

$49.00

Shipping: Ships by Sep 19

Pickup: Free at Dealer

Add to Cart

Ford Performance 10x10" EZ-Up Tent

Ford Performance 10x10" EZ-Up Tent

SKU: M1827T10A

$935.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Ford Performance 10x20" EZ-Up Tent

Ford Performance 10x20" EZ-Up Tent

SKU: M1827T20A

$1,300.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

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