Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

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                  Number of Black commodities (6)

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                  commodities in range $0 - $50 (46)

                  commodities in range $51 - $100 (33)

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                  commodities in range $501 - Above (24)

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                  58 results

                  price Range:

                  $101 - $200

                  price Range:

                  $501 - Above
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                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  SKU: VM1PZ78115A00B

                  $169.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Tilting Bike Carrier

                  Thule Hitch Mounted Tilting Bike Carrier

                  SKU: VPL2Z7855100A

                  $899.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered By Ford Performance Black Badge

                  Powered By Ford Performance Black Badge

                  SKU: M16098PBFPB

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 Bronco Sport Matte Black Hood Graphic

                  2021-2025 Bronco Sport Matte Black Hood Graphic

                  SKU: VM1PZ6320000A

                  $119.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System 1-Button Fob (2-Pack)

                  Remote Start System 1-Button Fob (2-Pack)

                  SKU: JS7Z15K601C

                  $120.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Napier Sportz Cove

                  Napier Sportz Cove

                  SKU: VPM1Z99000C38A

                  $159.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Rear Sunvisor & Cargo Organizer

                  Rear Sunvisor & Cargo Organizer

                  SKU: VM1PZ78115A00A

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Cargo Badge Light

                  Cargo Badge Light

                  SKU: VRB5Z13776A

                  $119.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Force XT Large Roof Mounted Cargo Box

                  Thule Force XT Large Roof Mounted Cargo Box

                  SKU: VM1PZ7855100J

                  $799.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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                  19 - 27 of 58 results