Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  SKU: VML3Z1863812F

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

                  SKU: VPC3Z99501A42FK

                  $4,179.00

                  + $266.00 Installation
                  View details
                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  SKU: VRR3Z19A412B

                  $589.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2024-2025 Coverking Neosupreme Front Seat Covers

                  Bronco Sport 2024-2025 Coverking Neosupreme Front Seat Covers

                  SKU: VR1PZ15600D20F

                  $269.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2021-2024 4pc All Weather Floor Liner Tray

                  Expedition 2021-2024 4pc All Weather Floor Liner Tray

                  SKU: ML1Z7813300AB

                  $205.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2020-2021 Air Design® Grabber Lime Side Quarter Panel Scoop

                  Mustang 2020-2021 Air Design® Grabber Lime Side Quarter Panel Scoop

                  SKU: VLR3Z63279D36AA

                  $269.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Front without Rock Rails or Steps

                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Front without Rock Rails or Steps

                  SKU: VM2DZ16A550F

                  $499.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2025 Console Vault Vehicle Safe

                  Bronco Sport 2025 Console Vault Vehicle Safe

                  SKU: VS1PZ9906202A

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  SKU: VM2DZ19A412G

                  $1,069.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
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