Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2026 Putco® Black Platinum Stainless Steel Door Sill Plates 4 pc Kit

                  Super Duty 2023-2026 Putco® Black Platinum Stainless Steel Door Sill Plates 4 pc Kit

                  SKU: VPC3Z99132A08B

                  $159.00

                  Shipping: Ships by Aug 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 6.75' Bed

                  Super Duty 2017-2026 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 6.75' Bed

                  SKU: VJC3Z99501A42G

                  $2,299.00

                  Shipping: Ships by Aug 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412E

                  $1,069.00

                  Shipping: Ships by Aug 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage® for 8' Bed

                  Super Duty 2023-2025 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage® for 8' Bed

                  SKU: VPC3Z99501A42F

                  $1,489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 17" Wheel Liners

                  Super Duty 2011-2025 17" Wheel Liners

                  SKU: VAC3Z1130A

                  $549.00

                  Shipping: Ships by Aug 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2017-2026 Chromed Aluminum 5" Step Bars

                  Super Duty Regular Cab 2017-2026 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450CB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

                  F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

                  SKU: VML3Z6320000L

                  $599.00

                  Shipping: Ships by Aug 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Putco Black Platinum Door Sill Plates

                  Bronco 4Dr 2021-2025 Putco Black Platinum Door Sill Plates

                  SKU: VM2DZ99132A08D

                  $159.00

                  Shipping: Ships by Aug 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2008-2014 TruXedo Soft Roll Up Tonneau Cover for 5.5' Styleside Bed

                  F-150 2008-2014 TruXedo Soft Roll Up Tonneau Cover for 5.5' Styleside Bed

                  SKU: V9L3Z99501A42DA

                  $419.00

                  Shipping: Ships by Aug 13
                  Pickup: Free at Dealer
                  Add to Cart
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