Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.0 Bed

                  Ranger 2019-2023 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.0 Bed

                  SKU: VKB3Z99501A42DF

                  $1,329.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair

                  SKU: VHC3Z16A550E

                  $369.00

                  Shipping: Ships by Sep 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021 Air Design® Grabber Yellow Side Scoop

                  Mustang 2021 Air Design® Grabber Yellow Side Scoop

                  SKU: VMR3Z63279D36AC

                  $269.00

                  Shipping: Ships by Sep 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  SKU: VML3Z8A224C

                  $309.00

                  Shipping: Ships by Sep 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Cross Bars for Factory Roof Rails

                  Thule Cross Bars for Factory Roof Rails

                  SKU: VFT4Z7855100A

                  $779.00

                  Shipping: Ships by Sep 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 LEER Power Retractable Tonneau Cover with T-Slots for 5.5' Bed

                  F-150 2021-2025 LEER Power Retractable Tonneau Cover with T-Slots for 5.5' Bed

                  SKU: VML3Z99501C29A

                  $3,789.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208A

                  $249.00

                  Shipping: Ships by Sep 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 5' Bed

                  Ranger 2024-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 5' Bed

                  SKU: VR1WZ99501A42X

                  $1,379.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Floor Mats, Carpeted, 60 oz., 4-pc Set, Black

                  Expedition 2025, Floor Mats, Carpeted, 60 oz., 4-pc Set, Black

                  SKU: SL1Z7813086AB

                  $280.00

                  Shipping: Ships by Sep 16
                  Dealer Pickup: Not Available
                  Add to Cart
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