Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCrew® 2015-2020 Painted Magnetic 6" Angular Step Bars

                  F-150 SuperCrew® 2015-2020 Painted Magnetic 6" Angular Step Bars

                  SKU: FL3Z16450PB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  SKU: VR1WZ14N137A

                  $249.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Venture Tec Rack for 6.5' Bed

                  F-150 2021-2025 Venture Tec Rack for 6.5' Bed

                  SKU: VML3Z9955100B

                  $1,969.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Retro Red, Orange & Yellow Graphics

                  Ranger 2024-2025 Retro Red, Orange & Yellow Graphics

                  SKU: VR1WZ6320000C

                  $209.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 2024-2025 MOLLE Panel - Front

                  Bronco 2024-2025 MOLLE Panel - Front

                  SKU: VN2DZ99425B64C

                  $389.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang 2017-2023 Air Design® Race Red Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Race Red Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AB

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Maverick 2025 LEER Ruby Red Tint Snug Top Sport Bed Cap for 4.5 Bed, Paint Code RR - NON-RETURNABLE

                  Maverick 2025 LEER Ruby Red Tint Snug Top Sport Bed Cap for 4.5 Bed, Paint Code RR - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AR

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2025 Decked Drawer System for 5.5 ft Bed

                  F-150 2021-2025 Decked Drawer System for 5.5 ft Bed

                  SKU: VPL3Z15600A04A

                  $2,209.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  Bronco 4Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  SKU: VM2DZ1863812A

                  $299.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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