Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Cargo Security Cover

                  Cargo Security Cover

                  SKU: DT4Z7845440AA

                  $190.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Drop-in Bedliner for 6.75 Bed, Includes Tailgate Liner

                  Super Duty 2023-2025 Drop-in Bedliner for 6.75 Bed, Includes Tailgate Liner

                  SKU: PC3Z9900038AA

                  $425.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VHC3Z99501A42B

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Covercraft® Gravel Carhartt Front Captains Chair Front Seat Cover

                  Ranger 2024-2025 Covercraft® Gravel Carhartt Front Captains Chair Front Seat Cover

                  SKU: VR1WZ15600D20BB

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  SKU: KT1Z6111600AA

                  $170.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Small Perimeter Fence Kit for Cargo Platform

                  Yakima Small Perimeter Fence Kit for Cargo Platform

                  SKU: VM2DZ7855100F

                  $209.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  SKU: VN2DZ9942528AG

                  $49.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Covercraft Carhartt Rear Row Seat Covers 60/40 w/o Armrest in Brown

                  Covercraft Carhartt Rear Row Seat Covers 60/40 w/o Armrest in Brown

                  SKU: VML3Z2663812LC

                  $263.82

                  + $70.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  SKU: CL3Z16A550K

                  $170.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
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