Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2020-2021 Air Design® Twister Orange Quarter Window Louvers

                  Mustang 2020-2021 Air Design® Twister Orange Quarter Window Louvers

                  SKU: VKR3Z63280B10CB

                  $269.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

                  Super Duty 2023-2025, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

                  SKU: VPC3Z8A224DB

                  $309.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 Air Design® Satin Black Tailgate Applique

                  Super Duty 2017-2019 Air Design® Satin Black Tailgate Applique

                  SKU: VHC3Z99425A34C

                  $329.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2018 Trailer Hitch Electrics Kit

                  Transit 2015-2018 Trailer Hitch Electrics Kit

                  SKU: JK4Z15A416B

                  $355.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  SKU: VHL3Z16A550N

                  $309.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Speaker Trim

                  Bronco Sport 2021-2025 Speaker Trim

                  SKU: VS1PZ19C802BA

                  $33.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Edge 2020-2024 Gatorback Blue Ford Logo Splash Guards Rear Pair

                  Edge 2020-2024 Gatorback Blue Ford Logo Splash Guards Rear Pair

                  SKU: VLT4Z16A550C

                  $259.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Grabber Blue Passenger Assist Handle

                  Bronco 2021-2025 Grabber Blue Passenger Assist Handle

                  SKU: S2DZ78044E42AA

                  $240.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  F-150 2018-2020 Chrome Tailgate Applique

                  F-150 2018-2020 Chrome Tailgate Applique

                  SKU: VJL3Z9942528A

                  $49.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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