Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2013-2019 Low Profile Side Window Air Deflectors

                  Escape 2013-2019 Low Profile Side Window Air Deflectors

                  SKU: VJ5DZ18246A

                  $109.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 UVS 100 Custom Sunscreen

                  Mustang Mach-E 2021-2025 UVS 100 Custom Sunscreen

                  SKU: VLJ8Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 4 pc Kit

                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 4 pc Kit

                  SKU: VPC3Z99132A08B

                  $159.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black Platinum Tailgate Trim

                  F-150 2021-2025 Black Platinum Tailgate Trim

                  SKU: VML3Z99290D90B

                  $189.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

                  Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

                  SKU: VJR3Z17626A

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Tailgate Letters - Pink

                  Bronco Sport 2021-2025 Tailgate Letters - Pink

                  SKU: VP1PZ9942528C

                  $59.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  F-150 2024 Tailgate Lettering - Matte Black for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Matte Black for Pro Access Tailgate

                  SKU: VSL3Z9942528AC

                  $79.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Bronco Sport 2021 Seat Covers - Neoprene, Rear 60/40 with Center Armrest and Under Seat Storage

                  Bronco Sport 2021 Seat Covers - Neoprene, Rear 60/40 with Center Armrest and Under Seat Storage

                  SKU: VM1PZ1863812D

                  $269.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: ML3Z19A361A

                  $255.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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