Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2Dr 2021-2025 Tufskinz Bucking Bronco Logo Door Sill Protector Kit

                  Bronco 2Dr 2021-2025 Tufskinz Bucking Bronco Logo Door Sill Protector Kit

                  SKU: VM2DZ99132A08H

                  $49.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Antimatter Blue CabHigh Sport Bed Cap for 6.5 Bed, Paint Code HX - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Antimatter Blue CabHigh Sport Bed Cap for 6.5 Bed, Paint Code HX - NON-RETURNABLE

                  SKU: VML3Z99501A42CH

                  $4,499.00

                  + $266.00 Installation
                  Super Duty 2023-2025 Putco Black Platinum Lettering Hood Badge

                  Super Duty 2023-2025 Putco Black Platinum Lettering Hood Badge

                  SKU: VPC3Z16606B

                  $49.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed w/ Chase Rack

                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed w/ Chase Rack

                  SKU: VKB3Z99501A42NB

                  $589.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2024 Leer Group Race Red T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code D4 - NON-RETURNABLE

                  Super Duty® 2023-2024 Leer Group Race Red T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VPC3Z99501A42FE

                  $4,179.00

                  + $266.00 Installation
                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Grille Letters

                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Grille Letters

                  SKU: VN1PZ9942528AF

                  $49.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2025 Advantage Soft Trifold Tonneau Cover for 6.75' Bed

                  Super Duty 2020-2025 Advantage Soft Trifold Tonneau Cover for 6.75' Bed

                  SKU: VPC3Z99501A42M

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 8.0 Bed - NON-RETURNABLE

                  F-150 2021-2024 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 8.0 Bed - NON-RETURNABLE

                  SKU: VML3Z99501A42N

                  $4,899.00

                  + $266.00 Installation
                  Super Duty® 2023-2024 Leer Group Rapid Red T/C Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code D4 - NON-RETURNABLE

                  Super Duty® 2023-2024 Leer Group Rapid Red T/C Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EE

                  $4,199.00

                  + $266.00 Installation
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