Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 3-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  Bronco 2021-2025 3-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  SKU: VM2DZ7020000B

                  $409.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bed Tray

                  Ranger 2024-2025 Bed Tray

                  SKU: R1WZ2600038B

                  $240.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  SKU: HC3Z17N808A

                  $235.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 Black 2-Piece Set Front Carpet Floor Mats w/Pony Logo

                  Mustang 2015-2025 Black 2-Piece Set Front Carpet Floor Mats w/Pony Logo

                  SKU: JR3Z6313300BC

                  $110.00

                  Super Duty 2017-2025 Impact Bed Mat for 8.0' Bed

                  Super Duty 2017-2025 Impact Bed Mat for 8.0' Bed

                  SKU: VHC3Z99112A15B

                  $279.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland 270 Degree Driver's Side Awning

                  Overland 270 Degree Driver's Side Awning

                  SKU: VNB3Z99000C38A

                  $1,169.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 LEER Power Retractable Tonneau Cover with T-Slots for 5.5' Bed

                  F-150 2021-2025 LEER Power Retractable Tonneau Cover with T-Slots for 5.5' Bed

                  SKU: VML3Z99501C29A

                  $3,789.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 SuperCrew® 2021-2025 Tubular Base Painted Accent Color Step Bars

                  F-150 SuperCrew® 2021-2025 Tubular Base Painted Accent Color Step Bars

                  SKU: ML3Z16450FA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  SKU: VM2DZ19A412H

                  $1,059.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
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