Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 TufSkinz Cactus Gray Grille Lettering

                  Bronco 2021-2025 TufSkinz Cactus Gray Grille Lettering

                  SKU: VN2DZ9942528AF

                  $49.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 6.5' Bed

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 6.5' Bed

                  SKU: VHL3Z99501A42A

                  $2,009.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Saber Bed Cap for 5.0' Bed, Paint Code GU - NON-RETURNABLE

                  Ranger 2019-2022 Saber Bed Cap for 5.0' Bed, Paint Code GU - NON-RETURNABLE

                  SKU: VLB3Z99501A42AE

                  $2,759.00

                  + $266.00 Installation
                  Edge 2019-2024 Yakima Clamp On Cross Bar System

                  Edge 2019-2024 Yakima Clamp On Cross Bar System

                  SKU: VKT4Z7855100A

                  $769.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

                  Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VJC3Z99501A42F

                  $549.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Soft Folding Tonneau Cover by Advantage for 5.5 Bed

                  F-150 2021-2025 Soft Folding Tonneau Cover by Advantage for 5.5 Bed

                  SKU: VML3Z84501A42DD

                  $599.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Bushwacker Primed Fender Flares

                  Super Duty 2017-2022 Bushwacker Primed Fender Flares

                  SKU: VHC3Z16268B

                  $529.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 5-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  Bronco 2021-2025 5-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  SKU: VM2DZ7020000A

                  $589.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Soft Folding Over Rail Design Tonneau Cover for 6.0' Bed

                  Ranger 2019-2023 Soft Folding Over Rail Design Tonneau Cover for 6.0' Bed

                  SKU: VKB3Z99501A42BE

                  $639.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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