Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2,101 results
                  Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  SKU: VM2DZ54501C24F

                  $2,769.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  SKU: VJR3Z63280B10CE

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Covercraft Twill Charcoal Front Seat Savers

                  Maverick 2022-2025 Covercraft Twill Charcoal Front Seat Savers

                  SKU: VNZ6Z15600D20B

                  $239.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Flat Splash Guards Front or Rear Pair

                  Black Flat Splash Guards Front or Rear Pair

                  SKU: E6TZ16A550AA

                  $35.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2019-2023 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  Transit Connect 2019-2023 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  SKU: KT1Z1713086AA

                  $140.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
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                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208A

                  $249.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Rear Swing Gate Tailgate Folding Table

                  Bronco 2021-2025 Rear Swing Gate Tailgate Folding Table

                  SKU: VM2DZ78407A99B

                  $239.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2024 Bed Tray
                  colorblack

                  F-150 2015-2024 Bed Tray

                  SKU: JL3Z99112A15E

                  $210.00

                  -

                  $250.00

                  Pickup Required
                  Pickup: Free at Dealer
                  View details
                  Carhartt Front Captain's Chair Seat Covers in Brown

                  Carhartt Front Captain's Chair Seat Covers in Brown

                  SKU: VFL3Z15600D20CB

                  $279.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
                  Add to Cart
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