Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2005-2023 20" x 8" Premium Black Painted Aluminum Wheel Package with TPMS Kit

                  Super Duty 2005-2023 20" x 8" Premium Black Painted Aluminum Wheel Package with TPMS Kit

                  SKU: M1007KSU2008EB

                  $1,475.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

                  Super Duty 2023-2026 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

                  SKU: VPC3Z99501A42A

                  $1,709.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Thule® Cross Bar Kit w/o Roof Rails

                  Ranger 2024 Thule® Cross Bar Kit w/o Roof Rails

                  SKU: VR1WZ7855100A

                  $779.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2022-2024 Air Design® Agate Black Painted Body Kit

                  Expedition MAX 2022-2024 Air Design® Agate Black Painted Body Kit

                  SKU: VML1Z78200B72BA

                  $1,419.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Adjustable Bed Rack

                  Yakima Adjustable Bed Rack

                  SKU: VKB3Z9955100B

                  $1,608.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

                  Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

                  SKU: VML1Z78200B72BE

                  $1,419.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2025 LEER Snug Top Sport Bed Cap for 4.5 Bed - NON-RETURNABLE
                  colorruby red
                  colorspace white
                  coloreruption green

                  Maverick 2025 LEER Snug Top Sport Bed Cap for 4.5 Bed - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AR

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  SKU: VML3Z25600D20A

                  $549.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG SnugTop Sport Bed Cap - NON-RETURNABLE
                  colorabsolute black
                  colorhot pepper red
                  coloriconic silver
                  colorcactus gray
                  colorcarbonized gray
                  coloroxford white

                  Maverick 2022-2025 TAG SnugTop Sport Bed Cap - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AB

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
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