Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Crossbar Kit

                  Maverick 2022-2025 Crossbar Kit

                  SKU: NZ6Z9948016A

                  $315.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  SKU: VM2DZ16268C

                  $829.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AH

                  $4,499.00

                  + $266.00 Installation
                  Expedition MAX 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  Expedition MAX 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  SKU: SL1Z99112A15EA

                  $590.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  SKU: VS2DZ9906202CB

                  $479.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Gunmetal

                  Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Gunmetal

                  SKU: VPC3Z16A550K

                  $359.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  Escape 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VLJ6Z16A550D

                  $249.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

                  Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

                  SKU: VLB3Z99501A42BJ

                  $2,809.00

                  + $266.00 Installation
                  F-150 2023 Lighted Ford Oval, Front, LED Projector, For Vehicles with Front Camera

                  F-150 2023 Lighted Ford Oval, Front, LED Projector, For Vehicles with Front Camera

                  SKU: VML3Z8A224G

                  $289.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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