Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Venture Tec Rack for 5.5' Bed

                  F-150 2021-2025 Venture Tec Rack for 5.5' Bed

                  SKU: VML3Z9955100A

                  $2,129.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Divider

                  F-150 2015-2025 Bed Divider

                  SKU: FL3Z9900092A

                  $390.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Gatorback Bronco Text Logo Splash Guards Rear Pair

                  Bronco 2021-2025 Gatorback Bronco Text Logo Splash Guards Rear Pair

                  SKU: VM2DZ16A550B

                  $499.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Illuminated Door Sill Plates

                  Illuminated Door Sill Plates

                  SKU: VN2DZ99132A08A

                  $260.40

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  SKU: PC3Z19G490C

                  $390.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  SKU: VM1PZ9906202B

                  $429.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146C

                  $519.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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                  Edge 2020-2024 Gatorback Blue Ford Logo Splash Guards Front Pair

                  Edge 2020-2024 Gatorback Blue Ford Logo Splash Guards Front Pair

                  SKU: VLT4Z16A550A

                  $259.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Gatorback Chrome Splash Guards Front Pair

                  F-150 2021-2025 Gatorback Chrome Splash Guards Front Pair

                  SKU: VML3Z16A550AB

                  $319.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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