Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Edge 2019-2024 Trailer Hitch for 2" Receiver

                  Edge 2019-2024 Trailer Hitch for 2" Receiver

                  SKU: KT4Z19D520AA

                  $390.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  SKU: VKB3Z15600D20B

                  $249.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Fender Flares -Retro Style, Black Textured w/black fasteners (4-door) by Husky Liners®

                  Bronco 4Dr 2021-2025 Fender Flares -Retro Style, Black Textured w/black fasteners (4-door) by Husky Liners®

                  SKU: VR2DZ16268B

                  $599.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Satin Black Bolt On Look Fender Flares

                  Ranger SuperCab 2019-2023 Satin Black Bolt On Look Fender Flares

                  SKU: VKB3Z16268D

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 6.75 Bed

                  Super Duty 2017-2026 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 6.75 Bed

                  SKU: VHC3Z99501A42T

                  $1,229.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 3pc All Weather Rubber Floor Mats

                  F-150 2010-2014 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1613300FA

                  $140.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2025 Thule Roof Rack & Cross Bar System With Bare Roof

                  Escape 2020-2025 Thule Roof Rack & Cross Bar System With Bare Roof

                  SKU: VLV4Z7855100B

                  $769.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Space White CabHigh Sport Bed Cap for 6.5 Bed, w/o Roof Rack, Paint Code A3 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Space White CabHigh Sport Bed Cap for 6.5 Bed, w/o Roof Rack, Paint Code A3 - NON-RETURNABLE

                  SKU: VML3Z99501A42CK

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Bronco 2021-2025 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

                  Bronco 2021-2025 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

                  SKU: VM2DZ5840300A

                  $299.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
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