Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Cargo Area Mat with Lok Blocks

                  Cargo Area Mat with Lok Blocks

                  SKU: VLV4Z9913042A

                  $109.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 5.0' Bed

                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 5.0' Bed

                  SKU: VKB3Z99501A42EE

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Advantage Soft Folding Tonneau Cover for 8.0' Bed

                  F-150 2021-2025 Advantage Soft Folding Tonneau Cover for 8.0' Bed

                  SKU: VML3Z99501A42U

                  $639.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146C

                  $519.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412G

                  $589.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Cargo Area Security Drawer

                  Bronco 4Dr 2021-2025 Cargo Area Security Drawer

                  SKU: VM2DZ78115A00E

                  $789.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Transit Connect 2014-2023 2pc Black Carpet Front Floor Mat Set

                  Transit Connect 2014-2023 2pc Black Carpet Front Floor Mat Set

                  SKU: ET1Z1713086BA

                  $110.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2008-2016 LED Warning Strobes w/ Up-Fitter Switch

                  Super Duty 2008-2016 LED Warning Strobes w/ Up-Fitter Switch

                  SKU: VEC3Z13C788A

                  $675.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  GT 2017-2020 Indoor White Full Vehicle Cover

                  GT 2017-2020 Indoor White Full Vehicle Cover

                  SKU: VMG7Z19A412E

                  $750.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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