Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 6.5 Bed, Paint Code M7 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 6.5 Bed, Paint Code M7 - NON-RETURNABLE

                  SKU: VML3Z99501A42CJ

                  $4,499.00

                  + $266.00 Installation
                  Overland 180 Degree Driver's Side Awning

                  Overland 180 Degree Driver's Side Awning

                  SKU: VN1PZ99000C38A

                  $919.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Darkened Bronze Metallic, Paint Code LJ - NON-RETURNABLE

                  F-150 2024-2025 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Darkened Bronze Metallic, Paint Code LJ - NON-RETURNABLE

                  SKU: VML3Z99501A42CV

                  $4,499.00

                  + $266.00 Installation
                  F-150 2019-2020 Kicker Audio Upgrade AMP & Subwoofer Kit For SuperCab and SuperCrew

                  F-150 2019-2020 Kicker Audio Upgrade AMP & Subwoofer Kit For SuperCab and SuperCrew

                  SKU: VKL3Z18808A

                  $698.19

                  + $210.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Chrome Bed Rails with Chrome End Caps for 6.5' Bed

                  F-150 2015-2025 Chrome Bed Rails with Chrome End Caps for 6.5' Bed

                  SKU: VFL3Z9955200B

                  $509.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Atlas Blue CabHigh Sport Bed Cap for 6.5 Bed, Paint Code B3 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Atlas Blue CabHigh Sport Bed Cap for 6.5 Bed, Paint Code B3 - NON-RETURNABLE

                  SKU: VML3Z99501A42CD

                  $4,499.00

                  + $266.00 Installation
                  Edge 2020-2024 Yakima Roof Cross Bar Kit for Use with Roof Rails

                  Edge 2020-2024 Yakima Roof Cross Bar Kit for Use with Roof Rails

                  SKU: VMT4Z7855100A

                  $779.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 TAG Alto Blue TC SnugTop Sport Bed Cap, Paint Code L3 - NON-RETURNABLE

                  Maverick 2022-2024 TAG Alto Blue TC SnugTop Sport Bed Cap, Paint Code L3 - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AE

                  $4,499.00

                  + $266.00 Installation
                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Convertible with Performance Pack, Low Spoiler, Retro Grille

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Convertible with Performance Pack, Low Spoiler, Retro Grille

                  SKU: VRR3Z19A412D

                  $589.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
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