Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Aeroskin® II™ Hood Protector, Black Textured by Husky Liners®

                  Ranger 2024-2025 Aeroskin® II™ Hood Protector, Black Textured by Husky Liners®

                  SKU: VR1WZ16C900C

                  $119.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  SKU: VML3Z99501A42BS

                  $4,499.00

                  + $266.00 Installation
                  View details
                  Maverick 2022-2025 Thule Roof Rack Cross Bar Kit

                  Maverick 2022-2025 Thule Roof Rack Cross Bar Kit

                  SKU: VNZ6Z7855100B

                  $769.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Rock Rails

                  Bronco 4Dr 2021-2025 Rock Rails

                  SKU: M2DZ78102D30BA

                  $770.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2021-2023 Tufskinz Carbon Fiber Tailgate Letter Inserts

                  Ranger 2021-2023 Tufskinz Carbon Fiber Tailgate Letter Inserts

                  SKU: VNB3Z9942528AA

                  $79.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Napier Sportz Cove

                  Napier Sportz Cove

                  SKU: VPM1Z99000C38A

                  $159.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Molded Splash Guards Rear Pair

                  EcoSport 2018-2022 Molded Splash Guards Rear Pair

                  SKU: JN1Z16A550C

                  $60.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Bronco 66, Opaque White Ink Spare 35 inch Tire Cover

                  Bronco 2025 Bronco 66, Opaque White Ink Spare 35 inch Tire Cover

                  SKU: R2DZ9945026F

                  $125.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
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                  F-150 2024-2025 Tailgate Lettering - Electric Spice for Pro-Access Tailgate

                  F-150 2024-2025 Tailgate Lettering - Electric Spice for Pro-Access Tailgate

                  SKU: VSL3Z9942528AB

                  $79.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
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