Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Tailgate Viscous Dampening Cartridge

                  F-150 2015-2020 Tailgate Viscous Dampening Cartridge

                  SKU: FL3Z99406A10A

                  $95.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146F

                  $629.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  SKU: VHC3Z9910146M

                  $539.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Long Range One Way Key Fob

                  Remote Start System Long Range One Way Key Fob

                  SKU: DS7Z15K601F

                  $60.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 5Dr Molded Splash Guards Rear Pair

                  Focus 2012-2018 5Dr Molded Splash Guards Rear Pair

                  SKU: BM5Z16A550A

                  $60.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - Front

                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - Front

                  SKU: VML3Z99425B64B

                  $599.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $79.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 White Single Hood Stripe Kit

                  Mustang 2018-2023 White Single Hood Stripe Kit

                  SKU: VJR3Z6320000DB

                  $89.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550X

                  $659.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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