Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Air Design® Satin Black Door Molding

                  Maverick 2022-2025 Air Design® Satin Black Door Molding

                  SKU: VNZ6Z1820049A

                  $329.00

                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  SKU: 8C3Z17683AC

                  $240.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550NB

                  $319.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
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                  Expedition 2021-2024 4pc All Weather Floor Liner Tray

                  Expedition 2021-2024 4pc All Weather Floor Liner Tray

                  SKU: ML1Z7813300AB

                  $205.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
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                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  SKU: VML3Z1863812F

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 One Pair Wheel-Well Liners for Rear Wheel Wells

                  Super Duty 2023-2025 One Pair Wheel-Well Liners for Rear Wheel Wells

                  SKU: PC3Z9927886A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco Sport 2025 Console Vault Vehicle Safe

                  Bronco Sport 2025 Console Vault Vehicle Safe

                  SKU: VS1PZ9906202A

                  $359.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Front without Rock Rails or Steps

                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Front without Rock Rails or Steps

                  SKU: VM2DZ16A550F

                  $499.00

                  Shipping: Ships by Jul 12
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                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  SKU: VFL3Z9910146B

                  $349.00

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