Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 2" Trailer Hitch Receiver

                  Maverick 2022-2025 2" Trailer Hitch Receiver

                  SKU: NZ6Z17D826C

                  $390.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Locks For Exposed Lugs

                  Chrome Plated Wheel Locks For Exposed Lugs

                  SKU: F6SZ1A043AA

                  $70.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Pickup Applications

                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Pickup Applications

                  SKU: VHC3Z14N137A

                  $213.73

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Aeroskin® Hood Protector, Black Textured by Husky Liners®

                  Maverick 2022-2025 Aeroskin® Hood Protector, Black Textured by Husky Liners®

                  SKU: VPZ6Z16C900A

                  $99.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2020 Air Design® Grabber Lime Quarter Window Louvers

                  Mustang 2020 Air Design® Grabber Lime Quarter Window Louvers

                  SKU: VKR3Z63280B10CA

                  $269.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Commercial Use Roadside Assistance Kit with Ford Logo

                  Commercial Use Roadside Assistance Kit with Ford Logo

                  SKU: VJL3Z19F515BA

                  $219.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
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                  Expedition 2022-2025 Transmission Underbody Shield

                  Expedition 2022-2025 Transmission Underbody Shield

                  SKU: NL1Z5D032C

                  $330.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Air Design® Door Molding

                  Escape 2020-2024 Air Design® Door Molding

                  SKU: VLV4Z1820049A

                  $229.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Covercraft Carhartt Protective Front Seat Covers 40/20/40 in Gravel

                  F-150 2015-2020 Covercraft Carhartt Protective Front Seat Covers 40/20/40 in Gravel

                  SKU: VFL3Z25600D20DB

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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