Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  SKU: VS2DZ9906202CB

                  $479.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Neoprene Rear Seat Covers

                  Bronco 2Dr 2021-2025 Neoprene Rear Seat Covers

                  SKU: VM2DZ1863812E

                  $269.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Gatorback Rear Splash Guards Ford Oval Black

                  Super Duty 2023-2026 Gatorback Rear Splash Guards Ford Oval Black

                  SKU: VPC3Z16A550J

                  $359.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2023-2025, Door Screen Kit for Medium Roof Models

                  Transit 2023-2025, Door Screen Kit for Medium Roof Models

                  SKU: VPK4Z61018A16A

                  $289.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $1,777.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain Seat Covers in Charcoal

                  Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFL3Z15600D20B

                  $229.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 XLP 5.5ft Soft Roll-Up Truck Bed Cover by RealTruck Advantage®

                  F-150 2015-2025 XLP 5.5ft Soft Roll-Up Truck Bed Cover by RealTruck Advantage®

                  SKU: VJL3Z84501A42B

                  $599.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Rear Window Grille

                  Transit 2015-2025 Rear Window Grille

                  SKU: BK3Z99044E82A

                  $360.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Bed Extender by RealTruck Advantage®

                  Ranger 2019-2023 Bed Extender by RealTruck Advantage®

                  SKU: VKB3Z99286A40C

                  $379.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
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