Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for Ecoboost

                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for Ecoboost

                  SKU: PR3Z5420000HA

                  $460.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Paint Protection Film Kit

                  Mustang 2024-2025 Paint Protection Film Kit

                  SKU: VRR3Z2120000A

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 TruXedo Soft Roll up Tonneau Cover for 6.5' Bed

                  F-150 2015-2025 TruXedo Soft Roll up Tonneau Cover for 6.5' Bed

                  SKU: VFL3Z99501A42GB

                  $419.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2025 Air Design® Fender Flares

                  Bronco Sport 2025 Air Design® Fender Flares

                  SKU: VS1PZ16268A

                  $459.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  SKU: N2DZ7813086BA

                  $205.00

                  Shipping: Ships by Jul 11
                  Dealer Pickup: Not Available
                  Add to Cart
                  Bronco 2024-2025 MOLLE Panel - RH

                  Bronco 2024-2025 MOLLE Panel - RH

                  SKU: VN2DZ99425B64B

                  $389.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2017-2019 Black 4pc All Weather Floor Liner Tray with 2nd Row Hump Flap

                  Explorer 2017-2019 Black 4pc All Weather Floor Liner Tray with 2nd Row Hump Flap

                  SKU: HB5Z7813300CA

                  $205.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Front Pair

                  SKU: VHC3Z16A550J

                  $369.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
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                  Transit 2015-2025 Rear Window Grille

                  Transit 2015-2025 Rear Window Grille

                  SKU: BK3Z99044E82A

                  $360.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
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