Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Front Captain Seat Covers in Charcoal

                  Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFL3Z15600D20B

                  $229.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Satin Black Front Fascia Splitter Kit for Base and GT Models

                  Mustang 2024-2025 Air Design® Satin Black Front Fascia Splitter Kit for Base and GT Models

                  SKU: VPR3Z17626A

                  $319.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland Roof Rail Mounted Camping Shower

                  Overland Roof Rail Mounted Camping Shower

                  SKU: VNB3Z99000C38B

                  $319.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Off-Road Style Cross Bar Kit

                  Bronco Sport 2021-2025 Off-Road Style Cross Bar Kit

                  SKU: M1PZ7855100BC

                  $350.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

                  SKU: VKB3Z99112A15B

                  $249.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Wheel-Well Liners

                  F-150 2015-2020 Wheel-Well Liners

                  SKU: FL3Z9927886D

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

                  Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

                  SKU: LB3Z2613300AA

                  $205.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 TruXedo Soft Roll Up Bed Cover for 5ft Bed

                  Ranger 2024-2025 TruXedo Soft Roll Up Bed Cover for 5ft Bed

                  SKU: VR1WZ99501A42P

                  $429.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

                  SKU: ML3Z1613300CA

                  $205.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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