Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1,218 results

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                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  SKU: BC3Z19F503B

                  $35.00

                  Shipping: Ships by Aug 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 5.5ft Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage®

                  F-150 2015-2025 5.5ft Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage®

                  SKU: VFL3Z84501A42EA

                  $419.00

                  Shipping: Ships by Aug 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Badlands Edition Tufskinz Door Sill Protector Kit with Badlands Logo

                  Bronco 2Dr 2021-2025 Badlands Edition Tufskinz Door Sill Protector Kit with Badlands Logo

                  SKU: VM2DZ99132A08G

                  $49.00

                  Shipping: Ships by Aug 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412G

                  $299.00

                  Shipping: Ships by Aug 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

                  Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

                  SKU: LB5Z7813182CA

                  $100.00

                  Shipping: Ships by Aug 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2018-2019 Trailer Hitch

                  Explorer 2018-2019 Trailer Hitch

                  SKU: JB5Z19D520AA

                  $385.00

                  F-150 2018-2020 Extended Fender Flares

                  F-150 2018-2020 Extended Fender Flares

                  SKU: VJL3Z16268F

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  SKU: VR1WZ13E754A

                  $289.00

                  Shipping: Ships by Aug 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Locks for Exposed Lugs

                  Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: EK4Z1A043A

                  $70.00

                  Shipping: Ships by Aug 14
                  Pickup: Free at Dealer
                  Add to Cart
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