Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146L

                  $609.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  SKU: VJL3Z19J323AB

                  $79.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2011-2014 Smoke Hood Deflector

                  F-150 2011-2014 Smoke Hood Deflector

                  SKU: 9L3Z16C900A

                  $115.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150, 2024-2025, Active Orange Tow Hook - Stamped Steel

                  F-150, 2024-2025, Active Orange Tow Hook - Stamped Steel

                  SKU: RL3Z17N808A

                  $135.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025, Interior Vent and Accent Overlay Kit, Velocity Blue, by TUFSKINZ

                  Bronco Sport 2021-2025, Interior Vent and Accent Overlay Kit, Velocity Blue, by TUFSKINZ

                  SKU: VM1PZ19C802AA

                  $199.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  SKU: VNL3Z84501A42A

                  $1,639.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2010-2014 Left Hand Side Quarter Panel Scoop

                  Mustang 2010-2014 Left Hand Side Quarter Panel Scoop

                  SKU: AR3Z63279D37AA

                  $135.00

                  + $140.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  SKU: VML3Z16268CC

                  $569.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

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