Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCab 2019-2023 Textured Bolt On Look Fender Flares

                  Ranger SuperCab 2019-2023 Textured Bolt On Look Fender Flares

                  SKU: VKB3Z16268C

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Transit 2025 Charge Port Protection Cover

                  E-Transit 2025 Charge Port Protection Cover

                  SKU: SK4Z10D802A

                  $90.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
                  Add to Cart
                  Mustang 2021 Air Design® Grabber Yellow Side Scoop

                  Mustang 2021 Air Design® Grabber Yellow Side Scoop

                  SKU: VMR3Z63279D36AC

                  $269.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  VizuaLogic IR Headphones

                  VizuaLogic IR Headphones

                  SKU: VLL3Z18C604A

                  $59.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bushwacker Unpainted Fender Flares, Paintable and bolt-on look

                  Ranger 2024-2025 Bushwacker Unpainted Fender Flares, Paintable and bolt-on look

                  SKU: VR1WZ16268B

                  $499.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

                  F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

                  SKU: NL3Z14A411E

                  $50.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer TPMS Monitoring Kit

                  Super Duty 2023-2025 Trailer TPMS Monitoring Kit

                  SKU: PC3Z1A189AB

                  $470.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Reg Cab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Reg Cab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146A

                  $349.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

                  Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

                  SKU: PJ6Z19D520AB

                  $490.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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