Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Off-Road Assistance Kit

                  Off-Road Assistance Kit

                  SKU: VM1PZ19F515B

                  $199.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  Expedition 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  SKU: VML1Z78200B72AB

                  $1,229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Tec Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Tec Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200D

                  $769.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Chrome Side Window Air Deflectors

                  Reg Cab Chrome Side Window Air Deflectors

                  SKU: VFL3Z18246C

                  $119.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 White Platinum Bed Cap for 5.0' Bed, Paint Code UG - NON-RETURNABLE

                  Ranger 2019-2022 White Platinum Bed Cap for 5.0' Bed, Paint Code UG - NON-RETURNABLE

                  SKU: VLB3Z99501A42AJ

                  $2,759.00

                  + $266.00 Installation
                  View details
                  Edge 2019-2024 Smoke Window Deflectors

                  Edge 2019-2024 Smoke Window Deflectors

                  SKU: VK2GZ18246A

                  $109.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Base Trailer Wire Harness Kit with YAW Sensor Connection

                  Super Duty 2023-2025 Base Trailer Wire Harness Kit with YAW Sensor Connection

                  SKU: PC3Z15A416A

                  $175.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Embark LS Retractable Matte Black Tonneau Cover for 5 ft Bed

                  Ranger 2024-2025 Embark LS Retractable Matte Black Tonneau Cover for 5 ft Bed

                  SKU: VR1WZ99501A42M

                  $2,449.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer BLIS Kit

                  Super Duty 2023-2025 Trailer BLIS Kit

                  SKU: PC3Z14D453A

                  $780.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
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