Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Expedition 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  Expedition 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  SKU: SL1Z99112A15CA

                  $590.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System 1-Button Fob (2-Pack)

                  Remote Start System 1-Button Fob (2-Pack)

                  SKU: JS7Z15K601C

                  $120.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Maverick 2025, Lighted Front Grille Ford Oval

                  Maverick 2025, Lighted Front Grille Ford Oval

                  SKU: VSZ6Z8213A

                  $309.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 2015-2025 Lumen LED Trunk light Kit

                  Mustang 2015-2025 Lumen LED Trunk light Kit

                  SKU: VPR3Z13A756A

                  $99.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  F-150 2004-2021, Exhaust Tip - Chrome, 2.75 Inch Round For 3.3L DOHC TIVCT DAMB NA Gas

                  F-150 2004-2021, Exhaust Tip - Chrome, 2.75 Inch Round For 3.3L DOHC TIVCT DAMB NA Gas

                  SKU: KL3Z5K238C

                  $50.53

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Escape 2021-2022 Paint Protection Film Kit

                  Escape 2021-2022 Paint Protection Film Kit

                  SKU: VNJ6Z2120000A

                  $329.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Bed Cover - Soft Folding by Advantage for 6.5 Bed

                  F-150 2021-2025 Bed Cover - Soft Folding by Advantage for 6.5 Bed

                  SKU: VML3Z99501A42K

                  $599.00

                  Pickup Required
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                  Bronco 2021-2025 Oxford White Passenger Assist Handle

                  Bronco 2021-2025 Oxford White Passenger Assist Handle

                  SKU: S2DZ78044E42AD

                  $240.00

                  Shipping: More inventory coming soon
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                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SuperCab Bushwacker Black Rocker Panel Protection Trim

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                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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