Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5 ft Bed

                  Ranger 2024-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5 ft Bed

                  SKU: VR1WZ99501A42M

                  $2,449.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  SKU: JB5Z16A550BA

                  $60.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  Super Duty 2017-2026 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  SKU: VHC3Z99501A42U

                  $1,229.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door TrekTop Soft Twill Retractable Top

                  Bronco 2021-2025 4 Door TrekTop Soft Twill Retractable Top

                  SKU: VM2DZ78501C25H

                  $2,779.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  SKU: VNL3Z84501A42A

                  $1,639.00

                  Escape 2020-2025 Thule Roof Rack & Cross Bar System With Bare Roof

                  Escape 2020-2025 Thule Roof Rack & Cross Bar System With Bare Roof

                  SKU: VLV4Z7855100B

                  $779.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  Bronco 2Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  SKU: VM2DZ54501C24B

                  $1,649.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  Expedition MAX 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  SKU: SL1Z99112A15FA

                  $590.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2018 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Edge 2015-2018 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VFT4Z16C900A

                  $69.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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