Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2024 Covercraft Carhartt Protectice Rear Row Seat Covers 60/40 in Pebble Gray

                  Bronco Sport 2021-2024 Covercraft Carhartt Protectice Rear Row Seat Covers 60/40 in Pebble Gray

                  SKU: VM1PZ1863812A

                  $269.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Console Vault Vehicle Safe

                  Bronco Sport 2021-2024 Console Vault Vehicle Safe

                  SKU: VM1PZ9906202A

                  $359.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  SKU: VHC3Z16A550M

                  $369.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2021 Indoor Black Full Car Cover for Small Wing Models

                  Mustang GT500 2020-2021 Indoor Black Full Car Cover for Small Wing Models

                  SKU: VLR3Z19A412E

                  $299.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  SKU: VM1PZ15600D20E

                  $289.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Impact Heavy Duty Bed Mat with Tailgate Cover by Husky Liners®

                  Ranger 2019-2023 Impact Heavy Duty Bed Mat with Tailgate Cover by Husky Liners®

                  SKU: VKB3Z99112A15C

                  $249.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  SKU: VKB3Z99000C38A

                  $319.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  Bronco 2Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  SKU: VM2DZ78115A00A

                  $499.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  SKU: VM2DZ1863812D

                  $269.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
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