Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Edge 2015-2019 Side Window Air Deflectors

                  Edge 2015-2019 Side Window Air Deflectors

                  SKU: VGT4Z18246A

                  $99.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  SKU: VPZ6Z9942528AA

                  $59.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Aeroskin Smoke Hood Deflector

                  Mustang 2018-2023 Aeroskin Smoke Hood Deflector

                  SKU: VJR3Z16C900A

                  $79.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Side Window Air Deflectors

                  SuperCab Side Window Air Deflectors

                  SKU: VGL3Z18246B

                  $89.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  SKU: VN2DZ9942528AG

                  $49.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 Black Door Sill Protector Applique

                  F-150 2010-2014 Black Door Sill Protector Applique

                  SKU: CL3Z15132A08AA

                  $60.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Liftgate Side Curtain by CoverKing

                  Expedition 2025, Liftgate Side Curtain by CoverKing

                  SKU: VSL1Z78550A66A

                  $79.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  SKU: KT1Z6111600AA

                  $170.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  SKU: CL3Z16A550K

                  $170.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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