Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2015-2023 Performance Matte Black Rear Wheel 19x9.5" Pack

                  Mustang GT 2015-2023 Performance Matte Black Rear Wheel 19x9.5" Pack

                  SKU: M1007M1995B

                  $395.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  SKU: M1007KM1785KMB

                  $1,875.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  SKU: M1007KRGR1785OR

                  $685.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

                  Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

                  SKU: VR1WZ1820049A

                  $389.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 w/Rock Rails Gatorback Bucking Bronco Logo Splash Guards Front Pair

                  Bronco 2021-2025 w/Rock Rails Gatorback Bucking Bronco Logo Splash Guards Front Pair

                  SKU: VM2DZ16A550CB

                  $499.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  SKU: FK4Z16112C30BA

                  $565.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5 ft Bed

                  Ranger 2024-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5 ft Bed

                  SKU: VR1WZ99501A42M

                  $2,449.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

                  Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

                  SKU: VML3Z25600D20GD

                  $399.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Carhartt Front Captain's Chair Seat Covers in Gravel

                  Carhartt Front Captain's Chair Seat Covers in Gravel

                  SKU: VFL3Z15600D20DB

                  $279.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
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