Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208B

                  $249.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Mossy Oak Camo Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Mossy Oak Camo Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000A

                  $259.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550MB

                  $319.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Reg Cab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Reg Cab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146A

                  $349.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: JJ5Z19A361A

                  $300.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2024 Gatorback Flat Splash Guards Front Pair

                  Expedition 2018-2024 Gatorback Flat Splash Guards Front Pair

                  SKU: VJL1Z16A550B

                  $349.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

                  Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

                  SKU: PJ6Z19D520AB

                  $490.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Tailgate Light Bar with LED Factory Lights

                  F-150 2021-2023 Tailgate Light Bar with LED Factory Lights

                  SKU: VML3Z13B678B

                  $449.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  SKU: VHC3Z16A550G

                  $369.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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