Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2Dr 2021-2025 Tufskinz Door Sill Protector Kit with Bronco Logo

                  Bronco 2Dr 2021-2025 Tufskinz Door Sill Protector Kit with Bronco Logo

                  SKU: VM2DZ99132A08J

                  $49.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Eruption Green Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Eruption Green Liftgate Lettering

                  SKU: VN1PZ9942528BG

                  $59.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Ford Integrated Tether System (FITS) Package

                  Maverick 2022-2025 Ford Integrated Tether System (FITS) Package

                  SKU: NZ6Z17045N86AA

                  $95.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  SKU: HC3Z99550A66A

                  $70.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2025 Tailgate Lettering - Polished Stainless Steel for Pro-Access Tailgate

                  F-150 2025 Tailgate Lettering - Polished Stainless Steel for Pro-Access Tailgate

                  SKU: VML3Z9942528CA

                  $79.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Remote Start Hood Switch Kit

                  Super Duty 2017-2022 Remote Start Hood Switch Kit

                  SKU: HC3Z19G366A

                  $90.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2024-2025 Molded Splash Guards, Rear

                  Mustang Mach-E 2024-2025 Molded Splash Guards, Rear

                  SKU: LJ8Z16A550D

                  $60.00

                  Shipping: Ships by Jul 11
                  Dealer Pickup: Not Available
                  Add to Cart
                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  SKU: VML3Z9942528A

                  $59.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2018 Molded Splash Guards Rear Pair

                  Edge 2015-2018 Molded Splash Guards Rear Pair

                  SKU: FT4Z16A550BA

                  $60.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
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