Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2026 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  Super Duty 2023-2026 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  SKU: VRC3Z16A550B

                  $389.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Indoor Black Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Indoor Black Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412K

                  $299.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  SKU: VM2DZ15600D20E

                  $299.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  SKU: VML3Z8A224C

                  $309.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  SKU: VKB3Z99000C38A

                  $319.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  SKU: VR1WZ9944210A

                  $239.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bed Tray

                  Ranger 2024-2025 Bed Tray

                  SKU: R1WZ2600038B

                  $240.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 4.5' Bed

                  Maverick 2022-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 4.5' Bed

                  SKU: VNZ6Z99501A42B

                  $399.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Bedliner With Power Inverter
                  colorblack

                  F-150 2021-2023 Bedliner With Power Inverter

                  SKU: ML3Z9900038A

                  $355.00

                  Shipping: Not Available
                  Pickup: Not Available
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