Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2Dr 2021-2025 DeeZee Door Hinge Covers for A Pillar

                  Bronco 2Dr 2021-2025 DeeZee Door Hinge Covers for A Pillar

                  SKU: VM2DZ16C764B

                  $209.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Crew Cab Putco Black Platinum Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  Super Duty 2023-2026 Crew Cab Putco Black Platinum Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  SKU: VPC3Z9910146B

                  $379.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  SKU: VML3Z15600D20CC

                  $279.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  SKU: VLR3Z19A412P

                  $429.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Small Wing Models

                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Small Wing Models

                  SKU: VLR3Z19A412L

                  $299.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Ranger 2023 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VPB3Z17N004A

                  $229.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023 Lighted Ford Oval, Front, LED Projector, For Vehicles with Front Camera

                  F-150 2023 Lighted Ford Oval, Front, LED Projector, For Vehicles with Front Camera

                  SKU: VML3Z8A224G

                  $289.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550JB

                  $319.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300EA

                  $205.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
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