Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2023-2024 AAMP Global Digital Rearview Camera and Mirror Kit w/Mic/Camera/Display

                  Transit 2023-2024 AAMP Global Digital Rearview Camera and Mirror Kit w/Mic/Camera/Display

                  SKU: VPK4Z19G490AC

                  $729.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 ECCO Back Up Reverse Alarm

                  F-150 2010-2014 ECCO Back Up Reverse Alarm

                  SKU: VDL3Z14N137A

                  $213.73

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 5th Wheel 20,000 lbs. Hitch Kit For 8.0' Bed Only

                  Super Duty 2011-2025 5th Wheel 20,000 lbs. Hitch Kit For 8.0' Bed Only

                  SKU: PC3Z19D520A

                  $1,875.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  SKU: VNZ6Z99501A42B

                  $399.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Trailer Hitch 2" Receiver

                  Transit Connect 2014-2023 Trailer Hitch 2" Receiver

                  SKU: VDT1Z19D520H

                  $355.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Carbonized Gray Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code M7 - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Carbonized Gray Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code M7 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EH

                  $4,199.00

                  + $266.00 Installation
                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  SKU: VML3Z16268BC

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Absolute Black Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Absolute Black Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AC

                  $359.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Bedliner for 5.5ft Bed

                  F-150 2024-2025 Bedliner for 5.5ft Bed

                  SKU: RL3Z9900038A

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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