Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 8.0' Bed

                  Super Duty 2017-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 8.0' Bed

                  SKU: VHC3Z99501A42B

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Putco Black Platinum Door Sill Plates

                  Bronco 4Dr 2021-2025 Putco Black Platinum Door Sill Plates

                  SKU: VM2DZ99132A08D

                  $159.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

                  F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

                  SKU: ML3Z16450GA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black Bedliner
                  colorblack

                  Ranger 2019-2023 Black Bedliner

                  SKU: KB3Z9900038AB

                  $425.00

                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

                  Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

                  SKU: VML1Z78200B72BE

                  $1,419.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023 Leer Group Stone Gray Cab High Bed Cap w/o Roof Rack, Paint Code D1 - NON-RETURNABLE
                  colorstone gray

                  Super Duty® 2023 Leer Group Stone Gray Cab High Bed Cap w/o Roof Rack, Paint Code D1 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EB

                  $4,179.00

                  -

                  $4,199.00

                  (+ $266.00 Installation)
                  View details
                  F-150 2021-2024 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack - NON-RETURNABLE
                  coloroxford white

                  F-150 2021-2024 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack - NON-RETURNABLE

                  SKU: VML3Z99501A42M

                  $4,599.00

                  -

                  $4,899.00

                  (+ $266.00 Installation)
                  View details
                  F-150 SuperCab 2021-2025 3pc All-Weather Floor Liner Trays for Vinyl Floor

                  F-150 SuperCab 2021-2025 3pc All-Weather Floor Liner Trays for Vinyl Floor

                  SKU: ML3Z1813300CA

                  $205.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2025 White 7" Over The Top Single Stripe Kit

                  Mustang 2018-2025 White 7" Over The Top Single Stripe Kit

                  SKU: VJR3Z6320000HB

                  $339.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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