Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  SKU: VJC3Z78519A02A

                  $109.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 UVS 100 Custom Sunscreen

                  F-150 2015-2020 UVS 100 Custom Sunscreen

                  SKU: VJL3Z78519A02A

                  $109.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Round Exhaust Tip

                  Chrome Round Exhaust Tip

                  SKU: KL3Z5K238A

                  $100.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Console Vault Rear Floor In-Vehicle Safe

                  Maverick 2022-2025 Console Vault Rear Floor In-Vehicle Safe

                  SKU: VNZ6Z9906202B

                  $439.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Pivot Side Storage Box, RH Passenger Side by RealTruck Advantage®

                  Maverick 2022-2025 Pivot Side Storage Box, RH Passenger Side by RealTruck Advantage®

                  SKU: VNZ6Z17N004B

                  $239.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TPMS Trailer Sensor Kit w/ Pro Trailer Backup Assist

                  Super Duty 2017-2025 TPMS Trailer Sensor Kit w/ Pro Trailer Backup Assist

                  SKU: LC3Z1A189BH

                  $650.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

                  Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

                  SKU: NK4Z1613086AB

                  $135.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KP1785MB

                  $1,705.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor 2019-2020 Beadlock Wheel Kit

                  F-150 Raptor 2019-2020 Beadlock Wheel Kit

                  SKU: M1007DC1785A

                  $880.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
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